At Allan Clarke Property Management, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or engage with our services. Please take a moment to read through this policy to understand our views and practices regarding your personal data.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Technical Data: IP address, browser type, device information, browsing history on our website, and usage data.
• Transaction Data: Details of payments, services requested, and transactions with us.
• Marketing and Communications Data: Your preferences for receiving marketing information from us and your communication preferences.

We collect personal data through forms on our website, during communication via email, phone, or in person, and through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide property management services.
• To respond to your inquiries or requests.
• To improve the functionality and performance of our website.
• To process payments and manage your account.
• To send you relevant marketing and promotional materials (if you have opted to receive them).
• To comply with legal obligations, resolve disputes, and enforce agreements.

We will only use your personal data where we have a lawful basis to do so, such as obtaining your consent, fulfilling a contract with you, or complying with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers who help us operate our business and provide services to you. These third parties include:

• Payment processors
• IT service providers
• Marketing and communications agencies

We require all third-party service providers to treat your personal data securely and in accordance with this Privacy Policy.

We may also disclose your personal data if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Security of Your Information

We take the security of your personal data seriously and use appropriate technical and organisational measures to protect it. These measures include encryption, firewalls, and secure access controls. However, no data transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, analyse site traffic, and provide relevant content. Cookies are small files stored on your device that help us remember your preferences and improve the performance of our website.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights

You have the following rights concerning your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete personal data we hold.
• Right to Erasure: You can request that we delete your personal data under certain conditions.
• Right to Restriction: You can request that we restrict the processing of your personal data in specific circumstances.
• Right to Object: You can object to the processing of your personal data for direct marketing or other legitimate interests.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided below.

7. Retention of Your Data

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will indicate the date of the most recent update. We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

10. Contact

If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please contact.